Error connecting non-local NeuronESB with NeuronExplorer

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Permalink Reply by Michael Collins on August 31, 2015 at 9:31am

Hi Michal. Did you make sure that the ESB Service is running on the remote server and is configured to listen to port 50000? That would be the first thing to check.

The next question is are your machine and the remote machine on the same Windows domain? If not, then you may have to enter credentials that are valid for the remote machine in order to connect to the remote ESB service.

Please let me know.

Michael Collins
Neuron ESB Support

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Permalink Reply by Michał Staszewski on September 1, 2015 at 8:08am

Hi,
The port is open and listening.
Both computers are connected to the same Windows Domain.
I did small test: added local user to windows and added entry for that user to Neuron and it works. However it's a maintenance burden to do so for each environment and I would like to leverage my Domain. Any idea what to try? BTW, should I be passing credentials (user, pass, domain) when trying to connect when I want to use domain account? (It does not work in any case but I'm just asking what's proper usage) .
Thanks for help,
Michał

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Permalink Reply by Michał Staszewski on September 11, 2015 at 6:19am

Hi Michael,
Any ideas that maybe came to your mind over last week?
M

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Permalink Reply by Michael Collins on September 11, 2015 at 6:45am

Hi Michal. I apologize. I did not see your reply.

What user account is your Neuron ESB service running as? Is it running using a domain account, LocalSystem, or a local user account?

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Permalink Reply by Michał Staszewski on September 11, 2015 at 7:17am

Hi,

It is running dedicated domain account.

M

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Permalink Reply by Gihan Attanayake on October 19, 2015 at 5:09pm

Hi Michal,

Have you tried adding an entry on the host file?

This discussion might help.

http://forum.neuronesb.com/forum/topics/trying-neuron-esb-api-from-...

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Permalink Reply by Andy Napier on October 28, 2015 at 5:43pm

Hi Michał,
We had the same issue. Try running the Neuron ESB Service as the local system account and then connecting to it remotely. This worked for us.

We have actually kept our service running as the local system account, but suspect that the issue was happening because the account we were using to run Neuron Explorer did not have rights to delegate Kerberos.

Hope that helps!

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