What's That File Name?

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Permalink Reply by Michael Collins on June 29, 2015 at 12:03pm

You might need to delete the files in the %TMP% directory. Open Windows Explorer and type "%TMP%" in the address bar. This will navigate you to the temporary directory. Then you can try deleting files. This will typically be C:\Users\username\AppData\Local\Temp.

If you are running ESBService under a different user account or as LocalSystem, the temp directory may be for a different path. You should see a user directory for that user that you'll need to navigate into.

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Permalink Reply by Don Johnson on June 29, 2015 at 1:20pm

I cleared my temp file and tried starting up and received the same error message.  I checked the service account and the TMP folder there is empty.  Here is the complete entry from the Neuron Event Log:

 

Event Info: Neuron ESB Service failed to start

Exception: Cannot load ESB Configuration - Could not create the temp file necessary to load the configuration. The file exists.

Inner Exception: The file exists.

Method: WinIOError

Stack:    at Neuron.Esb.Internal.ESBMetabase.LoadConfigurationFromFile(String filename, List`1 issues, Boolean importing)    at Neuron.Esb.ESBMasterService.e()    at Neuron.Esb.ESBMasterService.Start(String instanceName, String environment, String zone, String[] args)

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)    at System.IO.Path.InternalGetTempFileName(Boolean checkHost)    at Neuron.Esb.Internal.ESBMetabase.LoadConfigurationFromFile(String filename, List`1 issues, Boolean importing)

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Permalink Reply by Martin Wasznicky on June 29, 2015 at 10:29pm

can you check to see what location your %TEMP% environmental variable is pointing to?

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Permalink Reply by Don Johnson on June 30, 2015 at 6:10am

I cleared out my Wndows/Temp folder overnight, quite a few entries, and Neuron came up OK this morning, thanks.

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